At Ultra Skin, your trust means everything to us. We are fully committed to protecting your personal information and ensuring your data is handled with care, respect, and transparency. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or interact with us.

1. Information We Collect

We collect only the necessary information to provide you with a seamless shopping experience and personalized service.

Information you provide directly:

• Name, email address, phone number, shipping and billing address
• Payment information (processed securely through trusted gateways)
• Any communication or feedback shared with us through email or contact forms

Information collected automatically:

• Device information, IP address, browser type
• Browsing behavior, time spent on pages, and purchase history (via cookies and analytics tools)

2. How We Use Your Information

Your personal data is used solely for the following purposes:

• To process your orders and deliver your products
• To communicate order updates, promotional offers, and news (only if you opt in)
• To improve our website, products, and overall customer experience
• To provide customer support and resolve any issues
• To detect and prevent fraudulent transactions

3. Sharing of Information

We value your privacy and do not sell, trade, or rent your personal information to third parties.

We only share your data with:

• Trusted third-party service providers such as payment gateways, shipping companies, and marketing platforms who help us deliver your orders or communicate with you
• Government authorities or legal bodies, only if required by law

Every third-party we work with is bound by strict confidentiality and data protection agreements.

4. Data Protection & Security

We take data security seriously and implement appropriate technical and organizational measures to protect your information.

• All payment transactions are encrypted and processed securely.
• Your personal data is stored in secure systems with limited access to authorized personnel only.
• We continually review and enhance our data protection practices.

Despite our efforts, no method of data transmission or storage can be guaranteed 100% secure. However, we strive to protect your data to the best of our ability.

5. Cookies & Tracking

We use cookies to improve your browsing experience and gather anonymous usage data. Cookies help us:

• Remember your preferences and cart items
• Understand site usage and improve performance

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect site functionality.

6. Your Rights

You have the right to:

• Access and review the personal data we hold about you
• Request corrections or updates to your information
• Request deletion of your data (subject to legal or transactional obligations)
• Opt out of marketing communications at any time by clicking "unsubscribe" in emails or contacting us

7. Third-Party Links

Our website may contain links to other websites. Please note that we are not responsible for the privacy practices of these third-party sites. We encourage you to read their policies when visiting.

8. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. All updates will be posted on this page, and we encourage you to review it periodically.

9. Contact Us

If you have any questions, concerns, or requests regarding your personal data or this Privacy Policy, please feel free to reach out:

📧 Email: hello@shopultraskin.com

Your privacy matters to us. At Ultra Skin, we’re not just committed to great skincare—we’re committed to protecting you, every step of the way.